Legal
DMCA Copyright Policy
LocalSitesEngine hosts websites on behalf of our customers. If you believe material on a site we host infringes your copyright, this page explains how to tell us and what we will do about it.
Last updated: September 2, 2026
1. Designated agent for copyright notices
Send copyright notices to our designated agent. Notices sent anywhere else may be delayed.
- Agent: LocalSitesEngine — DMCA Designated Agent
- Email: support@localsitesengine.com
- Phone: +1-803-349-5280
- Address: Postal address pending — please use the email address above, which is monitored.
2. How to submit a takedown notice
To be effective under 17 U.S.C. § 512(c)(3), your notice must include all of the following:
- A physical or electronic signature of the copyright owner or a person authorised to act on their behalf.
- Identification of the copyrighted work you say has been infringed.
- Identification of the material you say is infringing, with enough detail for us to find it — a direct URL is best.
- Your name, address, telephone number and email address.
- A statement that you have a good faith belief the use is not authorised by the copyright owner, its agent, or the law.
- A statement that the information in the notice is accurate and, under penalty of perjury, that you are authorised to act on behalf of the copyright owner.
Please note that under 17 U.S.C. § 512(f) a person who knowingly misrepresents that material is infringing may be liable for damages, including costs and legal fees.
3. What we do when we receive a notice
On receiving a notice that substantially complies with the requirements above, we will remove or disable access to the material expeditiously, and take reasonable steps to notify the customer whose site it appeared on that we have done so. We may provide that customer with a copy of the notice, including your contact details.
4. Counter-notice
If you believe your material was removed or disabled by mistake or misidentification, you may send a counter-notice to the agent above containing:
- Your physical or electronic signature.
- Identification of the material that was removed and the location where it appeared before removal.
- A statement under penalty of perjury that you have a good faith belief the material was removed as a result of mistake or misidentification.
- Your name, address and telephone number.
- A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or, if your address is outside the United States, any judicial district in which we may be found), and that you will accept service of process from the person who submitted the original notice or their agent.
If we receive a valid counter-notice, we will forward it to the person who submitted the original notice. Unless they notify us that they have filed an action seeking a court order to restrain the allegedly infringing activity, we may restore the material in not less than 10 and not more than 14 business days after receiving the counter-notice.
5. Repeat infringer policy
It is our policy, in appropriate circumstances, to disable and terminate the accounts of customers who are repeat infringers. We record valid takedown notices against the account responsible for the material. An account that accumulates repeated valid notices, or that is involved in a single flagrant case of infringement, may have its sites suspended and its subscription terminated without refund of setup fees for work already performed.
6. Customer responsibility for uploaded material
Customers are responsible for holding the rights to the photographs, logos, text and other material they supply or upload to their site. Stock photography supplied as part of a template is licensed for use within the site we build and must not be extracted for other purposes. If you are unsure whether you hold the rights to an image — a common issue with photographs taken by a previous marketing agency or subcontractor — do not upload it.